TERMS OF SERVICE

OVERVIEW

Welcome to SLÉMON! The terms “we”, “us” and “our” refer to SLÉMON. NM SPORTS CO., limited (the “Company”) operates this store and website, including all related information, content, features, tools, products and services (the “Services”).

By visiting our site or purchasing something from us, you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional policies referenced herein and/or available by hyperlink.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You represent and warrant that all information you provide (billing, payment, and shipping) is correct, current, and complete.

SECTION 2 - OUR PRODUCTS

We have made every effort to display as accurately as possible the colors and images of our products. We do not warrant that the quality of any products, services, or information purchased by you will meet your expectations. All descriptions of products are subject to change at any time without notice.

SECTION 3 - ORDERS AND PURCHASE LIMITS

Slemon reserves the right to accept or decline your order for any reason. Our products are primarily intended for personal or household use. We reserve the right to limit order quantities or decline orders that, in our sole judgment, appear to be for bulk commercial purposes.

SECTION 4 - PRICES AND BILLING

All prices are displayed in United States Dollars (USD). You agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and other information, including your email address and credit card numbers, so that we can complete your transactions.

SECTION 5 - SHIPPING AND DELIVERY

All delivery times are estimates only. Once we transfer products to the carrier, title and risk of loss passes to you. We primarily serve customers in North America; please refer to our Shipping Policy for details.

SECTION 6 - REFUND AND RETURN POLICY (CRITICAL)

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

• We offer a 30-day return policy from the date of receipt.

• For quality-related issues, SLÉMON covers return shipping. For change-of-mind/personal preference, the Customer is responsible for return shipping costs.

• Approved refunds will be processed within 7 business days to your original payment method.

SECTION 7 - INTELLECTUAL PROPERTY

All content, brands, and logos (SLÉMON) are owned by NM SPORTS CO., limited. You may not use our intellectual property without prior written consent.

SECTION 8 - OPTIONAL TOOLS AND THIRD-PARTY LINKS

We may provide access to third-party tools (e.g., shipping trackers) or links to third-party websites. We are not liable for any harm or damages related to your use of these third-party resources.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

SLÉMON is powered by Shopify. You acknowledge that Shopify is not responsible for any aspect of the sales or transactions between you and SLÉMON.

SECTION 10 - PRIVACY POLICY

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors or inaccuracies related to product descriptions, pricing, or availability. We reserve the right to correct any errors and cancel orders if any information is inaccurate.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions, you are prohibited from using the site or its content for any unlawful purpose, to infringe upon our intellectual property, or to submit false or misleading information.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE'. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO CASE SHALL SLÉMON, OUR DIRECTORS, OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES. NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT OUR LIABILITY FOR FRAUD, FRAUDULENT MISREPRESENTATION, DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold SLÉMON and its parent company, NM SPORTS CO., limited, harmless from any claim arising out of your breach of these Terms.

SECTION 15 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction in which you reside, to the extent permitted by applicable law. For customers in the United States, these Terms shall be governed by federal law and the laws of the State of New York. Any disputes shall be resolved in accordance with the dispute resolution provisions set forth herein and applicable consumer protection laws.

SECTION 16 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, change or replace any part of these Terms by posting updates to our website.

SECTION 17 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at hello@slemonactive.com.

Company Contact Information:

• Trading Name: SLÉMON

• Parent Company: NM SPORTS CO., limited

• Business Registration Number: 76177374

• Email: hello@slemonactive.com

• Address: Flat E 37/F,  TOWER 5, YOHO Town, 8 Yuen Lung Street, Yuen Long, New Territories, Hong Kong

• Phone: +852 5645 3540